Two-factor authentication (also known as 2FA) is an extra layer of verification offered to make sure the user accessing the information or service is actually authorized and the true requester. 2FA is used to make sure that people trying to gain access to an online service, account or data are who they say they are. […]
HLR is an abbreviation for Home Location Register and is a service that lets you verify that the numbers in your database are currently in use and able to receive messages. Having an updated and well-managed database helps businesses streamline their operational activities and efficiently cater to the requirements of their customers. Maintaining a centralized, holistic database of […]
For years, government agencies across the world have been struggling to find a suitable way to communicate with the public on a mass level and deliver government services efficiently to them. Chatbots have been taking the world by storm and not just in the realms of retail or customer service. Today, chatbots are present in […]
The evolution of mobile technology has literally made information available at our fingertips and has hence eliminated the need for human assistance. With consumer digital expectations rising, a lot of banks are leveraging the power of AI (Artificial Intelligence) and chatbots to reduce costs, improve efficiency and become tech-savvy. A recent study by Juniper revealed […]
Great customer service is one of the biggest assets a brand can have today. Messaging apps and channels are the easiest way to support this. Using WhatsApp for Business, organisations can extend their customer-centric conversations one a messaging app loved and trusted by customers across the world. It is not just WhatsApp that is […]
