Having a product or service that you know works and can help others to automate operational processes, always carries the issue of communicating and informing the right audience, to guarantee the value of investment in building the product or service. To be able to get your message across you need to devise a strategy that […]
What does Reson8 mean and how does it help you connect with your customers? When something “resonates with you,” it hits you on an emotional or thought level because you can relate to it. It evokes a feeling and moves you.When you “resonate with something”, there is an increased propensity for you to take action […]
Writing a winning call to action (CTA) is core to the success of your marketing campaign. The CTA is built to not only encourage website visitors to take the desired action on your offer but also helps to give meaning to the offer and track the effectiveness of the message. Knowing that a CTA is […]
After you have developed the perfect SMS messaging campaign designed to increase customer loyalty and drive purchase, it won’t yield any results unless your customers have opted in to receive your SMS messages. An opt-in means that a customer has permitted your business to send them promotional content. Obtaining consent before sending an SMS campaign containing […]
What would help your sales and services team improve their customer communication and relieve the additional workload to keep their customers happy and updated? How does the management and service supervisors follow-up with customers and prospects after their engagement with the customer services and sales teams? By automating the post visit and engagement follow up, […]
With the global spread of COVID-19, the way people move and the options for crowd management is constantly changing, with the need to adapt being important. It is important for retail outlets, pharmacies, hospitals, and transportation hubs to help fight the pandemic by encouraging proper social distancing techniques and to educate staff and customers by […]
Two-factor authentication (also known as 2FA) is an extra layer of verification offered to make sure the user accessing the information or service is actually authorized and the true requester. 2FA is used to make sure that people trying to gain access to an online service, account or data are who they say they are. […]
HLR is an abbreviation for Home Location Register and is a service that lets you verify that the numbers in your database are currently in use and able to receive messages. Having an updated and well-managed database helps businesses streamline their operational activities and efficiently cater to the requirements of their customers. Maintaining a centralized, holistic database of […]