Customer satisfaction is the key to maintaining a healthy relationship between automotive dealers and their customers. By providing the right service to the customer at the right time, a dealership will be able to enhance the value of the service provided and delight the customer. In recent years, digital communications through email and text messaging […]
SMS and WhatsApp marketing are two powerful tools that B2B marketers can use to reach their target audience and generate leads. In today’s fast-paced business environment, where attention spans are short, and communication channels are crowded, Reson8 Conversations can provide SMS and WhatsApp marketing an effective way to cut through the noise and engage with […]
Enterprise chatbots are automated conversational systems designed for businesses to interact with customers and employees. They use natural language processing (NLP) and machine learning algorithms to understand and respond to queries, making them an efficient and cost-effective way to manage customer service, provide information, and streamline internal processes. Some common applications of enterprise chatbots include: […]
How is WhatsApp used for conversational AI automation to communicate with your customers, and employees? In today’s digital age, businesses are constantly searching for ways to streamline communication and improve customer engagement. Conversational AI has emerged as a promising solution that can help companies achieve these goals. WhatsApp, one of the most popular messaging apps […]
Having a product or service that you know works and can help others to automate operational processes, always carries the issue of communicating and informing the right audience, to guarantee the value of investment in building the product or service. To be able to get your message across you need to devise a strategy that […]
Reson8 has always focused on bringing the most viable and acceptable direct marketing solutions to its customers. From 2003, it offered Reson8 with the core functionality to send direct marketing messages using SMS. SMS has been crucial to the marketing communication and customer notification over the past 20 years. But with the arrival of new […]
What does Reson8 mean and how does it help you connect with your customers? When something “resonates with you,” it hits you on an emotional or thought level because you can relate to it. It evokes a feeling and moves you.When you “resonate with something”, there is an increased propensity for you to take action […]
Why Multilingual Chatbots? Multilingual chatbots are the next big thing in the world of artificial intelligence. They allow businesses to interact with customers in the language that they prefer. This is a huge advantage in an increasingly globalized world. Multilingual chatbots are no longer a novelty- they are a necessity. Chinese has more native speakers […]
Web push notifications are notifications sent to a user’s desktop web or mobile web browser. These are visual alerts that appear, usually, on the bottom right side of the screen on desktops and appear on a mobile device similar to push notifications. Web push notifications are delivered on a user’s desktop or mobile screen when […]